Learn to Skate Program and COVID-19 Policies

PROGRAM REGISTRATION AND PAYMENT

1.    All programs must be paid in full at time of registration.
2.    No credits, refunds or transfers will be given to a registrant who leaves because of their own desire or failure to attend.
3.    The Utah Olympic Oval reserves the right to reschedule, change or cancel a program due to unforeseen circumstances.

COVID-19 Protocol 
  • All Coaches will be required to wear a mask during group class time and while at UOO.
  • All patrons of the UOO are asked to wear a mask while in the building.
  • Please follow all directional signs that are posted.
  • As soon as a skater or patron has entered the building, they will have their temperature taken before they are allowed to enter the rest of the facility.
  • Learn to Skate participants will then proceed to the check-in desk on the north side of the guest services counter to pick up his/her group tag.
  • Skaters will then be directed downstairs to the tunnel where they can get their skates at the skate rental counter or put their own skates on.
  • Group tags are color coordinated with the level the skater should be in. Skaters should sit and put skates on next to the coordinating colored class sign. The skate rental lobby is very large. Benches and classes will be spaced out to help with social distancing.
  • The instructors will meet their classes in the lobby for the first day of class.
  • Once skaters have their skates on and have met their instructor in the tunnel, they will be directed to the staircase that leads up to the rink area where they can get on the ice. Parents are not permitted to go up to the arena to be rinkside unless their child is under the age of 6.
  • If a parent/guardian wants to stay and watch the skater(s) in the rink, only one parent/guardian will be allowed to observe the skater or skaters from the same family. Parents must wear masks for the entirety of the class. To maintain the social distancing guidelines, any additional siblings, family members or friends who are not enrolled in the scheduled class will not be permitted to be in the facility.
  • Any parents or guardians that must stay and watch may do so by going up the east side stairs in the tunnel and into the east side of the arena where the bleachers are.
  • When class has completed, skaters will be directed to the ice exit area and a coach will assist the skaters to the staircase that leads them back down to the lobby in the tunnel where parents can meet their skaters.
  • Please follow the signs to return rental skates and remember to adhere to the social distancing guidelines.
  • All skaters must leave facility immediately following class to allow for other customers to enter the facility for their programming.
  • The 15 minute practice ice time that usually happens during Learn to Skate time is not available to skaters during this initial phase of returning to classes. Instead, each skater will receive a punch pass for four Public Skating sessions to use at their convenience.
LEARN TO SKATE MEMBERSHIP DUES

The Learn to Skate USA program at the Utah Olympic Oval is sanctioned by U.S. Figure Skating and therefore, all members are required to pay an annual registration fee that provides coverage July 1 – June 30.

CLASS INFORMATION AND IDENTIFICATION BADGES 

1.    Skaters must pick up new I.D. badges on the first day of each session at the LTS check-in table. Please arrive approximately 15 minutes prior to the start of class to receive your badge and prepare for class.
2.    I.D badges must be presented at Skate Rental in order to receive skates.  No exceptions.
3.    I.D. badges must be worn and visible at all times during class. Skaters without badges will not be permitted on the ice.
4.    Replacement I.D. badges will be issued at the check in table.

CLASS STRUCTURE
  1. All new students will be evaluated on the first day of class to be placed in the appropriate class level.  This evaluation will occur during the first 5 minutes of class. It is critical that you arrive on time to participate.
  2. Parents/Guardians – Please note that instructors are available before and after class to address any questions or needs for assistance.
  3. When you enroll in Utah Olympic Oval Learn to Skate classes, you become a member of the Learn to Skate USA program. Each new participant will receive a booklet explaining the class structure and level in which the skater is participating.
  4. Class/skater progress reports will be given on the 3rd/4th week of class. Class evaluations will be held on the 6th or final week of class. If a skater is ready to progress, they will be placed immediately in the next level. As skaters complete levels they are eligible to receive Achievement Badges handed out by the test administrator.
  5. Any class not meeting size requirements may be cancelled or combined.
MAKE-UP POLICY

No make-up classes will be offered. In the event of an absence, a one (1) time compensation per session of two public skating passes will be awarded.

REFUND POLICY

Requests for refund consideration must be submitted in writing two (2) weeks prior to the first day of the registered session. A refund, credit or transfer will be approved only in the event of injury or illness that is accompanied by written confirmation of a doctor within 30 days of illness/injury verifying nature of illness/injury. Please note, there will be a $10 administrative fee assessed to any refunds, credits or transfers awarded. Credit and transfers will expire six (6) months after date of issue.

No refunds, credits or transfers will be given to a registrant who leaves because of their own desire or fails to attend.